Answer:
A CEO's primary job is to provide overall leadership and the development of the company's key strategies. They cannot spend time on small skirmishes that can disrupt an office, and need to delegate the resolution to the lowest level of management possible. However, if a conflict is persistent, or is related to unfair policies affecting employees, the CEO's intervention may be crucial. Sometimes a conflict resolution specialist can be called in to provide expertise that is not presently available within the company. The ability to make good judgments about which conflicts can be ignored, which can be delegated, and which require the intervention of top management, is one of the reasons CEOs are paid top dollar.
